Malaysian Holidays & Tours
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About J.W.Asean
Repeat customers provide us with 90% plus of our business... We are proud to be doing the right things.
Who are we?
J.W. Asean Travel Specialist Pty Ltd has been operating under the direction of its founder Mr Johnny Wan & his team of dedicated staff for the past 20 years. They are proud to be providing consumers & travel trade partners with reliable, friendly service based on honesty & transparency.
Our director, Johnny Wan, has over 35 years of airlines & hospitality industry experience in Malaysia & S.E.Asia, with last 20 years in Australia. From this vast experience J.W. Asean has built many personal contacts allowing the agency to operate independently, whereby customers are always provided with the ‘best value for money’ deal… unlike other agents who are contracted to sell pre-packaged products by brand name. Sometimes, heaven forbid, not to the best interest of the individual or family.
Why choose us?
Well simply because we have direct representation with multiple trade partners throughout Malaysia, Singapore and south-east Asia. Our trade partners include:
- Genting Highlands Resort
- Resorts World
- Star Cruises and
- Malaysian World Amateur Inter-Team Golf Championship (WAITGCC).
We work very closely with the tourism boards for South East Asian countries, especially with Tourism Malaysia & the Singapore Tourist Board. This helps us to provide information and contacts that our customers need when travelling to this part of the world.
For business and corporate travellers we provide unsurpassed services to ensure your trips are not only pleasant but also cost efficient with our unique ‘departure to return travel service’. This means you can concentrate on your business deals and leave the travel details to us.
We are also fully licensed to issue tickets throughout the world. We work very closely with Star Alliance & One World carriers, not limited to Qantas, Malaysia Airlines, Singapore Airlines, British Airways and United.
Our unique way
J.W. Asean’s core business is to provide you, the consumer, an outstanding service and in return charge a small fee. In order to provide our services efficiently to all our new and continuing customers we have two divisions within the one company: a retail division trading under the name of Malaysia-Singapore Travel Specialist, and a trade division trading as Malaysian Holidays & Tours.
Our unique service is set up to, not just sell you a ticket, but to offer you a dedicated and trouble free one stop shop for all travel services. This means from the time you or your clients leave Australia until your safe return home our consistent service to you will continue, only a phone call or email away!
Most of our competitors will not want to know about your affairs after you have left their shops, let alone servicing you until your safe return home! Our unique, personalised service is why more than 90% of our clientele are repeat customers.
